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Effective listening can mean the difference between passing or failing a test, . . . making or losing a sale, . . . getting or losing a job, . . . motivating or discouraging a team, . . . mending or destroying a relationship. Yet you may be struggling in your listening skills for several reasons: • Do you let your mind wander while someone is talking? • Are you often thinking about how to respond to what the other person is saying—although the speaker isn’t even finished talking? • Do you find it difficult to listen when you don’t like the person speaking to you? • Do you sometimes feel overwhelmed when someone gives you massive amounts of information? • Do you wish you had specific listening techniques when the information you’re hearing is highly technical? • Has someone ever accused you of not listening when in fact you were? • Do family members insist that you learn how to be a better listener? In this 24-page book, you'll learn how to become a better listener by applying specific listening techniques. As a result, you can master the listening techniques that increase your impact when it's your turn to speak. More specifically, no matter how many listening skills training programs you’ve attended, you’ll move further toward mastery after learning how to: • Negotiate with power and influence as a result of effective listening skills at work. • Build stronger relationships with friends and peers by listening with empathy and compassion. • Establish true intimacy in personal relationships when you listen with the intent to learn about the partner's deepest needs. • Perform your job better when you attend various training programs or work with mentors who give you massive loads of new information. • Stay informed, up to date, and out of trouble. Coach and award-winning author of 49 books (published by Simon and Schuster/Pocket Books, Random House, McGraw-Hill, Wiley, Warner, and Thomas Nelson), Dianna Booher provides readers with the same listening skills that she and her team teach to their Fortune 500 clients. In short, you’ll learn how to be a better listener in all situations—at home and at work. Publisher Rocket Keywords: Books on listening skills Listening skills training Listening skills books listening and speaking skills listening techniques How to be a better listener How to become a better listener