A wide variety of issues are discussed in this book including protocols, policies, and procedures; customer management and satisfaction; performance improvement tools; and marketing services. Effective operations management is critical to the success and well-being of a healthcare facility. Managing these processes and their associated workflows with expertise will help the imaging administrator better manage a thriving business.
ISBN | 963417657 |
---|---|
EISBN | 9780963417657 |
Author | M. Shane Foreman, Laverna Hubbard, Luis O. Marquez |
Publisher | The Association for Medical Imaging Management |