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Perfect wine or beverage service is a staple for any upscale restaurant. A sommelier's primary job is that of advising guests on their beverage choices and providing recommendations. At the same time, they are responsible for purchase and care of the entire beverage assortment. This is an enormous responsibility since a lot of capital is tied up in the wine cellar. This book will provide you with the knowledge and skills that you need for your job in service. Plentiful advice for dealing with guests will support you in implementing your new knowledge in everyday practice. If your guest feels that they are the only and most important guest you have, or if your efforts cause them to become a returning customer and to recommend your place to others, you have proven perfect beverage service!